You need to register your smartphone and set up multi-factor authentication before you start working remotely.
Houston Methodist uses two different systems for multi-factor authentication. To ensure you receive the appropriate authentication messages be sure to register your smartphone on each system.
When you log in, you’ll receive a text message with a one-time passcode. Enter that number as part of logging in.
Set up Office 365 Multi-Factor Authentication:
Office 365 multi-factor authentication is a required layer of IT security for changing your password in the future and for access off network.
Note: you must set up and register your mobile phone within two weeks of starting employment at Houston Methodist.
- The first time you logged in to office.com, you should have been prompted to download and install the Microsoft Authenticator app on your mobile phone.
- Follow the on-screen prompts to complete the multi-factor authentication set-up.
Register Your Smartphone:
To ensure access to many of Houston Methodist’s applications and to receive emergency system messages, you need to register your phone in two places:
- Visit enroll.houstonmethodist.org/SecureAuth3/ and log in with your HM username and new password. Follow the prompts and complete all fields.
- Go to the Mars portal and log in with your HM username and password.
- Open the Personal Details tile then select click Contact Details. Under Phone click the + icon to add a phone number. You can also click on an existing phone number to change or delete it.
- Your mobile phone number must be labeled as mobile to receive emergency texts. Listing a mobile number as your home phone number will prevent you from receiving important emergency text messages.
