Access Transformation Initiative Launches for Radiology
To make it easier for your patients to schedule their specialty appointments and get the care they need, the HM System Access team is leading an Access Transformation initiative across our system. This initiative includes reviewing current access workflows and using new Epic functionalities to improve appointment scheduling.
On Tuesday, May 7, Radiology launched its first phase, which includes Ultrasound, Mammography, Bone Density and X-ray/Fluoroscopy. Now, when a provider places one of these imaging orders in Epic, the patient will be notified via text message that they can schedule their imaging appointment online or through their MyChart account. For patients who call to schedule their appointments, this new initiative also gives access center agents the ability to schedule these appointments at locations across the system. This will help streamline appointment scheduling and ensure that patients are scheduled for the right imaging service, via their preferred mode of scheduling.
